Shipping & delivery

Shipping & delivery

Last updated: September 2026

Processing time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after we receive your order confirmation. You will receive another email as soon as your order has shipped.

Shipping method

All orders are shipped with PostNord.

Shipping rates and delivery time

Shipping costs are calculated at checkout based on the weight of your order. Delivery within Denmark typically takes 1–4 business days and may vary slightly depending on the season.

Delivery area

We currently deliver within Denmark only.

Order tracking

When your order has shipped, you will receive a confirmation email with your PostNord tracking number so you can follow your delivery.

Damaged or lost packages

If your order arrives damaged or doesn't arrive, please contact us at support@pytheashoney.dk with your order number and, if possible, photos of the damage. We will then send a replacement or refund you.

Contact

If you have any questions about shipping or delivery, please contact us at support@pytheashoney.dk.

Aletras Group ApS (PYTHEAS), Helsingør, Denmark